Maryland AG Announces Agreement with Wireless Carriers and Wireless Phone Insurance Provider
Improved disclosure; charities to benefit programs
BALTIMORE, MD (April 4, 2008) - Maryland Attorney General Douglas F. Gansler announced today an agreement with the United States major mobile operators, as well as Asurion Protection Services, a provider of mobile phone insurance policy for the protection of customers institution.
AT & T-Logo
Under the agreement, Central Asurion disclose the terms of insurance policies in materials that exist for wireless operators. AT & T Mobility, Sprint Nextel, T-Mobile and Verizon Wireless United States will ensure that consumers are, with the main terms of distribution, if customers in the insurance industry plans Asurion. Although the agreement focuses exclusively on Maryland, we can expect that the promoters and Asurion Similar changes in other countries.
“Before making decisions for the purchase of an insurance policy, Maryland consumers should clearly understand the conditions of the policy,” said Attorney General Gansler. “This agreement with the main mobile operators Asurion and ensures that consumers have actually seen all the information necessary to obtain, before deciding to have an impact on the dotted line.
Under the agreement, consumers should be informed, in particular by the following conditions, the Point of Sale:
* The monthly fee;
* The amount of the share;
* Replacement of the equipment that may be (for example, if new or refurbished, and is the same as others as the client of the original equipment);
* Limit values for the number or value of claims and
* The cancellation policy.
While the companies, especially the materials contained therein, the policy regarding consumer information, Maryland Attorney General Gansler strongly of the view that consumers are not fully aware of key terms. As a result of today’s agreement, as these concepts are distinguished also stressed in the brochure customers, the acquisition of mobile phones insurance.
Similarly, the mobile phone operators have agreed, the Institute of steps to demonstrate, the customer has the option of a revision of the terms, such as obtaining the signature of a customer retail store or the availability of customers with the message that the sale of the two insurance plan - Critical, and the client has the right to terminate immediately without penalty.
Besides the most prominent of the disclosure of the main terms of insurance policies, Asurion is a voluntary donation in the amount of $ 1.5 million on the four charities charities, in particular for services in Maryland:
* Sprint’s Project Connect, the National Center for Missing and Exploited Children, the NEA Health Information Network and others by 4NetSafety its programme to provide free resources for adults and “tweens” contribute to the safety of children online;
* Hopeline Verizon Wireless, wireless services for victims of domestic violence;
* T-Mobile Huddle Up, afterschool program for children of single-parent families in Maryland and throughout the country, and
* AT & T Foundation, promotion programs philanthropic ways of education, community development, arts, health and human services and technology access in municipalities in Maryland and throughout the country.